INSIDE SALES/ESTIMATOR

(With emphasis on piping systems in the power generation industry)

Precision Hose & Expansion Joints is one of a very few American companies that manufacture a complete line of metal hose, wire braid, round metal expansion joints, metallic flue duct expansion joints, non-metallic flue duct expansion joints and rubber pressure piping expansion joints. With over 65 years of being in the metal hose and expansion joint business–dating back to the early 1950’s–the owners of Precision Hose & Expansion Joints have over 130 years combined experience in this industry.

Our 105,000 square foot manufacturing facility is located on 6 acres in Stone Mountain, Georgia. The plant was designed totally for the state of the art manufacturing of metal hose and expansion joints.

Quality, service and fair pricing is the basis on how we operate our business.


JOB DESCRIPTION

  • An Inside Sales/Estimator position responsible for designing, quoting and inside sales of Fabric Expansion Joints, Metal Expansion Joints, and Meta Hose assemblies.
  • Deliver company value proposition via phone (inbound and outbound), email, and fax on a daily basis.
  • Additional focus on reactivating inactive customers and recruiting new customers.
  • Manage retention and growth of assigned accounts utilizing company initiatives, programs, and resources.
  • Follow up on outside sales efforts to maximize sales opportunities.

RESPONSIBILITIES

  • After training the individual must be able to design and quote fabric expansion joints, metal expansion joints, and metal hose assemblies. (To be supported by current inhouse engineers)
  • Primary contact for assigned customer accounts
  • Provide value in every aspect of the customer experience
  • Provide pricing and product information to customers
  • Place, monitor, and ensure timely shipment of customer orders
  • Resolve related quote, order, and invoice issues
  • Conducts general order entry from Order Entry software
  • Contacts customers and derives order requirements using the “STAMPED” method
  • Manage, develop, and grow assigned accounts through regular contact
  • Manage, develop, and nurture strategic customer relationships
  • Partner with Outside sales resources and management to support territory objectives
  • Complete targeted sales campaigns assigned by management
  • Report customer and market developments to Field sales partners and management
  • Keep abreast of product, service, and industry developments
  • Organize, maintain customer and company information
  • Attends all Inside Sales meetings to stay up-to-date on all products and services
  • Complete other duties as assigned

QUALIFICATIONS

  • Associate’s or Bachelor’s Degree (or equivalent, in Mechanical Engineering or Business) or demonstrated equivalent through work experience. An engineering degree is not required but preferred.
  • Strong technical ability and mechanical aptitude, manufacturing experience preferred (Welding, Metal Fabrication, Machining,). Demonstrated project management capability
  • Knowledge of Fabric Expansion Joints, Metal Expansion Joints and Metal Hose is highly preferred but not required.
  • 1-3 years direct customer selling experience from a phone perspective
  • Inside Sales experience with a manufacturing company is preferred
  • Demonstrate ability to learn product information and transfer knowledge to customers
  • Must be able to read CAD drawings and take-offs
  • Strong computer skills e.g. Microsoft Office, ability to design in CAD or SolidWorks not required but a plus. Good communication, influencing skills, and decision-making ability.
  • Experience in a high-volume Manufacturing Inside Sales Department
  • Excellent verbal and written communication skills
  • Ability to take charge when necessary and initiate actions on behalf of customers
  • Demonstrated excellence in servicing customers and developing strategic relationships via the phone

BENEFITS

  • 401(k)
  • Vacation Pay
  • Holiday Pay
  • Family Oriented Culture
  • Health Benefits
  • Dental Insurance